Tag Archives: Michele Levine

Hair colour loses lustre as customer numbers decline

Results from new research conducted by Roy Morgan has revealed overall hair colour purchase and purchasing frequency is on the decline. Research results reveal only 15.4 per cent of Australians purchased hair colour in an average six months in the year to March 2019, down two percentage points (ppts) from …

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DDS named Chemist/Pharmacy of the Year

Discount Drug Stores (DDS), has won the top prize for Roy Morgan’s Annual Customer Satisfaction Awards in the Chemist/Pharmacy category for 2018. In the awards ceremony, Roy Morgan named DDS as ‘Australian Chemist/Pharmacy of the Year’ following the highest tally of customer satisfaction ratings in 2018. Roy Morgan calculates each …

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Satisfaction ratings win

My Chemist is again the industry leader for Australian pharmacies with a customer satisfaction rating of 90.4 per cent in February, enough to win back-to-back Roy Morgan monthly pharmacy customer satisfaction awards for January and February 2018. Close behind were December 2017 monthly winners Discount Drug Stores on a customer …

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