Blooms The Chemist held its annual Partner’s Conference and Awards from 6 – 11 of November 2024 for over 180 Pharmacist-owners, supplier partners, sponsors and guests.
The 2024 Partner’s Conference took place in Kyoto and Tokyo, Japan, which marked the network’s return to international conferences, reinforcing its commitment to innovation and strategic learning across borders.
Global retail practices were explored in iconic Japanese locations, including Kyoto’s historic sites, Tokyo’s retail hubs, and the famous Ginza district to deepen the team’s understanding of cultural impacts on retail success.
Professor John Strong, renowned American retail expert and Harvard alumni, spoke at the conference, sharing his experience of over 25 years in the financial analysis of the global retailing industry.
Blooms The Chemist CEO, Emmanuel Vavoulas, said: “The return of international conferences for our network, starting with this year’s Partner’s Conference, provides a unique opportunity to expand our knowledge and cultural understanding of global retail practices. This ensures that Blooms The Chemist continues to deliver the highest quality of care to our community.
“The annual Blooms The Chemist Partner’s Conference Awards is also a great way to recognise the outstanding efforts and achievements of our dedicated network pharmacies and Pharmacists for the past year.”
Blooms The Chemist Baldivis (WA) was crowned as the prestigious Store of the Year, displaying outstanding customer service, community engagement, and team member retention in the last 12 months.
Runner Up Store of the Year Award was handed to Blooms The Chemist Tweed City Central (NSW). Luke Owens from Blooms The Chemist Erina (NSW) was awarded Pharmacist of the Year and Claire Robertson from Blooms The Chemist Wagga Wagga (NSW) took home the Values and Culture Award.
Additional winners included:
- Retail Excellence Store of the Year: Blooms The Chemist Bullcreek (WA)
- New Store of the Year – 24 months: Blooms The Chemist Ballarat North (VIC)
- Sustainability Store of the Year: Blooms The Chemist Erina (NSW)
- Purpose Store of the Year: Blooms The Chemist Casey Central (VIC)
- Dispensary Award: Blooms The Chemist Belmont Central (NSW)
- Productivity Award: Blooms The Chemist Bakewell (NT)
- Customer Service Award: Blooms The Chemist Saratoga (NSW)
- Supplier of the Year: Reckitt
Blooms The Chemist is pleased to acknowledge the continuous support from its supplier partners in delivering an exceptional conference, including platinum sponsors:
- AFT Pharmaceuticals
- Aspen Pharmaceuticals
- Care Pharmaceuticals
- Chemfit
- Haleon
- Herbs of Gold
- MPS Connect
- PharmaCare
- Reckitt
- ResMed
- Sandoz
- Symbion
- Technology360
- VidaCorp
