This week, Blooms The Chemist held its annual Partner’s Conference for more than 200 Pharmacist-owners, supplier partners, sponsors and guests.
The 2023 Partner’s Conference took place in Hobart, Tasmania, and focussed on retail excellence, adaptability and flexibility in the face of change, and how purpose can be embedded across the organisation to ensure the values of Blooms The Chemist are celebrated.
Stephanie Trethewey, accomplished journalist and rural motherhood advocate, headlined the conference, offering the audience her unique perspective on resilience. Retail experts, Professors Lawrence “Larry” J. Ring and John Strong, delivered expansive sessions covering strategic planning, productivity and excellence in retail.
Blooms The Chemist also launched its inaugural Reflect Reconciliation Action Plan (RAP), with the vision to build a future where Aboriginal and Torres Strait Islander communities can access culturally appropriate good health and wellbeing. Trish Hodge, a proud palawa (Tasmanian Aboriginal) woman, commenced the launch with a Welcome to Country ceremony.
Blooms The Chemist CEO, Emmanuel Vavoulas, said:
“Our key focus for this year’s Blooms The Chemist Partner’s Conference was to empower our network and further embed our purpose across all operations, while ensuring we continue to deliver on our healthcare promises and win in retail.
“Sessions honoured our robust growth strategy that will support our current and future Pharmacists through ongoing industry disruption and change. We want to future-proof our network, and deliver sustainable financial growth for Blooms The Chemist pharmacies, and quality, affordable care and support for their communities.”
The winners of the annual Blooms The Chemist Partner’s Conference Awards were announced on the final day of the conference. Blooms The Chemist Burwood (NSW) took home the prestigious Store of the Year Award. Over the past 12 months, the Burwood store displayed strong network values, had a positive net profit improvement from the previous year, a low turnover of team members, and high customer service and community engagement scores.
The Runner Up Store of the Year Award was handed to Blooms The Chemist Rochedale (QLD). Blooms The Chemist Karabar (NSW) was awarded the Dispensary Award, while Blooms The Chemist Port Coogee (WA) was honoured with the Community Engagement Store of the Year Award, and Blooms The Chemist Yarrawonga (VIC) won the valued Customer Service Award. The other winners included:
- Dispensary Award: Blooms The Chemist Karabar (NSW)
- Productivity Award: Blooms The Chemist Mudgee Southside (NSW)
- New Store of the Year – 24 months: Blooms The Chemist Stud Park (VIC)
- Training Store of the Year: Blooms The Chemist Windsor Riverview (NSW)
- Values and Culture Award Region 2: Jessica Kirkwood, Blooms The Chemist Queanbeyan (NSW)
- Values and Culture Award Region 7: Colin Willis, Blooms The Chemist North Perth
Blooms The Chemist is pleased to acknowledge the continuous support from its supplier partners in delivering an exceptional conference, including platinum sponsors:
- AFT Pharmaceuticals
- Arrotex Pharmaceuticals
- MPS Connect
- Pharmacy Sleep Services
- Technology FX