Evolution of QCPP- preparing for the change ahead

The Quality Care Pharmacy Program (QCPP) is undergoing significant enhancements via Quality Care 2020, and it’s vital that pharmacies are across these improvements.

QCPP is a quality assurance program focused on improving pharmacy services for the community. The program provides a framework for community pharmacies to provide quality, safe and consistent professional services and consumer care.

Quality Care 2020 will align the quality management requirements with the latest Australian quality accreditation standards. Currently, over 94 per cent of local pharmacies across Australia meet the Australian quality accreditation standards.  

Pharmacy Connect 2019 will host a session to inform delegates of the Quality Care 2020 changes ahead to enable pharmacies to plan and prepare for 2020 and beyond. 

The Pharmacy Guild of Australia’s National Councillor Nick Panayiaris says that Quality Care 2020 will enable pharmacies to meet the quality management framework in a more agile way whilst assuring the highest level of quality and safety for consumers. 

QCPP’s National Manager Chloe Hennessy says the reform has been informed by an environmental scan of the industry’s opportunities and pressures to develop a best practice approach to quality management.   

“Quality Care 2020 has captured the best practice approach to quality, safety, business operations, pharmacy services and clinical governance. I’m confident that these changes to the QCPP will continue to deliver the mark of quality for the health community and our industry,” Ms Hennessy said. 

The session, ‘Evolution of QCPP – Preparing for the change journey ahead’ is being held on Saturday September 7 from 2.45pm at Pharmacy Connect.

For more information on this session and to register for Pharmacy Connect, visit www.pharmacyconnect.com.au.

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