TerryWhite Chemmart announced a new customer promise to over 800 Network and Supplier Partner delegates at their national conference on the Gold Coast, highlighting the health expertise and trusted advice the brand has become synonymous for.
The new promise – Dedicated to Care – signifies the importance TerryWhite Chemmart Pharmacists and their teams place on understanding and supporting the changing and often complex health needs of their customer at different life stages.
TerryWhite Chemmart Executive General Manager Nick Munroe said the time was right to evolve the brand promise, having laid strong foundations with ‘that’s real chemistry’, Dedicated to Care speaks to the authentic and trusted relationship between a pharmacist and their patients and customers.
“Our pharmacy teams have long been pillars in their communities; some having been in their pharmacies for decades. In creating our new brand promise, we have worked closely with our network partner advisory group, to ensure it portrays the work they and their teams do every day”, said Mr Munroe.
Over three days, delegates at TWC Ignite Network Partner Conference will learn about strategies for the year ahead that will support their position in market as leaders in health.
The event includes updates on the recently launched myTWC app, CareClinics, and support for pharmacists as changes by state governments come into effect allowing for pharmacists to practice at full scope.
This year more than 800 delegates from across the country and more than 80 supplier partners have come together to connect, learn, and witness world-class guest speakers, including:
- Stephen Koukoulas, Economic Visionary
- Morris Misel, Global Business Futurist – Acceleration of connected and digital health
- Carolina Ferreira, Intelligence Director, Dentsu – The future of wellness
- Nic McClanachan, The Human Experience Whisperer
- Nigel Phair, Director – Institute for Cyber Security
- Shane Hatton – Importance of culture to help manage change
- Maz Farrelly – Award winning TV & Film producer – The power of storytelling for you and your brand
The event will further acknowledge passion, commitment, and innovation across the TerryWhite Chemmart network and supplier partners at the annual HEART Awards Gala on Wednesday.
Commenced on 27th of February TerryWhite Chemmart Network Partner Conference will run through to 2nd of March on the Gold Coast.
Text by: TerryWhite Chemmart
