PA2018: ‘one-stop shop’ to receive vital information

The Pharmacy Assistant National Conference (PA2018) is aimed at providing one of the few channels for pharmacy assistants to receive vital information on the latest industry developments and how they affect their role in the pharmacy.

PA2018 (October 25-27) will include two specialised industry sessions, including a Q&A panel where delegates can question prominent industry experts.

The panel will include Pharmacy Guild Senior National Vice President and Queensland Branch President Trent Twomey, Guild National Manager for QCPP Marsha Gomez, and Queensland Guild Branch Vice President Kos Sclavos.

Mr Sclavos says the industry sessions will cover five key topics for pharmacy assistants.

“On the agenda will be the latest on the Queensland parliamentary inquiry to establish a pharmacy council,” he said. “We’ll discuss the scope of work that pharmacy assistants practise, which is connected to the inquiry.

“7CPA preparations will also be on the agenda, as well as the Guild’s Community Pharmacy 2025 project which includes research from Orima Research and Pottinger.

“We’ll also examine eHealth, My Health Record and the new opt-out system. Lastly, we’ll focus on the importance of professional services in pharmacies and the role for pharmacy assistants.”

Mr Sclavos says he strongly encourages all pharmacies to send their staff to PA2018 for the comprehensive education and networking opportunities, including a large trade exhibition with the latest products and services.

Other key topics at PA2018 include how to better engage with local communities, companion selling, harm minimisation, and dealing with difficult customers. A QCPP refresher-training session will also be available, covering assisting customers with products for gastrointestinal conditions.

For a full program and to register your staff for PA2018 and the QCPP refresher training, visit

PA2018 will be held from October 25-27 at Sea World Resort on the Gold Coast. The conference provides a forum for pharmacy assistants and their pharmacies to gain product knowledge, professional and personal development, and management skills.

Pharmacies that register two or more pharmacy assistants will receive a free registration to the 2019 Australian Pharmacy Professional Conference and Trade Exhibition (APP2019), valued at $940.

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