TerryWhite Chemmart is on the road with its annual Leaders’ Academy, bringing two days of hands-on learning to pharmacy leaders in every state this August.
Designed for Retail Managers, Stock Controllers and Senior Pharmacy Assistants, the program blends practical skills with big-picture thinking – giving teams the tools to run smarter, lead stronger and deliver standout customer experiences.
Executive General Manager Nick Munroe says the Academy is a clear example of TerryWhite Chemmart’s commitment to building capability across all roles in community pharmacy.
“At TerryWhite Chemmart, it’s the people who make the difference,” Munroe said.
“Leaders Academy is about giving TWC’s leaders the confidence, knowledge and inspiration to work with their teams to grow their business and strengthen the connection they have with their customers.”
Day one is all about operational excellence – from sharper stock control and pricing strategies to understanding consumer trends and making the most of in-store systems. Day two turns the focus to brand, leadership and loyalty – exploring how cohesive teams create exceptional customer experiences, and the growing role of pharmacy assistants in the future of pharmacy healthcare.
The program isn’t just theory – every session is interactive, with attendees walking away with practical, measurable actions they can put into place the next day.
Leaders’ Academy is part of TerryWhite Chemmart’s broader education program, which also includes the Masterclass series for pharmacists and a full library of online learning pathways tailored to every core role in pharmacy.
“By investing in people, we’re helping TWC pharmacies stay ahead, deliver better health outcomes, and make a bigger impact in their communities,” Munroe said.
The Leaders’ Academy reflects a network-wide focus on growth, innovation and better health outcomes for the communities the TerryWhite Chemmart network serves.
